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Your wellbeing is our priority

On baj Responsible Gaming Culture

Gaming should be fun — not stressful. baj believes that knowing your limits is what makes gaming truly enjoyable. Use our tools and guidelines to keep your experience safe and positive.

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Support
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Protection Tools
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Help
Self-Exclusion Benefits
Spending Limit
Time Limit Controls
Age Verification
Expert Support
Our Responsible Gaming Tools

Playing on baj isn't just about the games — it's an experience that cares about your mental wellbeing and financial security too.

Deposit Limit
Set your own daily, weekly, and monthly deposit limits. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies.
Session Time Limit
Set a maximum time for each gaming session. When the time is up, baj will automatically log you out and suggest taking a break.
Cooldown Break
You can take a temporary break of 1 day to 6 weeks. During this period, login will be completely disabled. The break cannot be cancelled before it expires.
Self-Exclusion
You can self-exclude for a fixed period ranging from 6 months to 5 years. Any attempt to open a new account during this time will be automatically blocked by the system.
Loss Limit
Set a maximum loss amount for a given period in advance. Once the limit is reached, your game will stop automatically and you'll receive a notification.
Reality Check Reminder
A popup message will appear every 30, 60, or 90 minutes — showing how long you've been playing and how much you've spent. This helps you stay aware.
Table of Contents
baj's commitment: We want you to enjoy gaming as entertainment — not as a source of income or stress. Every piece of information on this page has been written with your wellbeing in mind.

1What Is Responsible Gaming

Responsible gaming means keeping gaming as a small, enjoyable part of your life — not letting it take over. At baj, responsible gaming means you stay in control: you decide how long to play, how much to spend, and when to stop.

Gaming is entertainment — just like watching a film or hanging out with friends. It only becomes a problem when it crosses the line from habit to addiction. baj helps you keep that line clear.

Our responsible gaming policy is built on three core pillars — Awareness (understanding your own behaviour), Control (using tools to stay within limits) and Help (seeking help when needed). When these three things work together, gaming stays enjoyable.

Remember: Gaming is a leisure expense, not an investment. Only spend what you can afford to lose. Winning is never guaranteed — play with that in mind.

2Recognizing the Signs of Problem Gaming

What counts as "normal" gaming is different for everyone. That said, there are specific signs that indicate gaming may be becoming a problem.

Financial Signs

  • Consistently spending more than your budget.
  • Chasing losses by placing larger bets to win back what you've lost.
  • Gaming with borrowed or loaned money.
  • You're cutting back on household essentials to spend on gaming.

Psychological & Behavioral Signs

  • Feeling restless or irritable when not gaming.
  • You've been lying to family or friends about your gaming.
  • Skipping sleep, meals, or work to keep gaming.
  • You've tried to cut down on gaming but haven't been able to.
  • You're playing to chase losses, not for fun.
If you notice one or more of these signs: This isn't a sign of weakness — it's a sign of self-awareness. Use the Self-Assessment tool below right now, or speak to our support team.

3Check in with yourself

Answer the questions below to see where your gaming habits stand. This is completely private — no information is stored.

Responsible Gaming Self-Check
1. How many times last month did you spend more than your gaming budget?
Never 1–2 times More than 3 times
2. Has a family member or friend ever expressed concern about your gaming?
No, never Mentioned once Yes, it reminds you repeatedly
3. Do you chase losses by placing bigger bets to win back what you've lost?
No, never Occasionally Often
4. Do you feel restless or irritable when you're not gaming?
No Sometimes Yes, always

4How to Set a Limit

Setting limits on baj is simple. Just head to the "Responsible Gaming" section in your account settings and set any limit you need.

Daily Deposit Limit৳500 / ৳1000
Weekly Loss Limit৳3,500 / ৳5,000
Monthly Spending Limit৳9,500 / ৳10,000

Steps to Set a Limit

1
Log In to Your Account
Click the profile icon at the top right and select "Settings".
2
Open the "Responsible Gaming" tab
Go to the "Responsible Gaming" tab in Settings.
3
Choose a limit type
Choose the type of limit you want to set — deposit, loss, or session time.
4
Enter amount and duration
Enter your preferred daily/weekly/monthly limit and confirm.
5
Effective Immediately
Reducing or maintaining a limit takes effect immediately. Increasing a limit is subject to a 24-hour cooldown.

5Self-Exclusion Process

If you feel like you need a break, or want to stop gaming for an extended period, use baj's self-exclusion feature. It's one of the most effective protection tools available.

Temporary Break (Cooling-Off)
From 1 day up to 6 weeks. Your account is temporarily suspended during this period and reopens automatically once it expires.
Permanent Self-Exclusion
From 6 months to 5 years, or permanently. During this time, access to baj is fully blocked and all marketing is stopped.
Important: No deposits or bets are accepted while self-exclusion is active. To request self-exclusion, email support@baj-taka.com directly or let us know via live chat.

6Advice for Family & Loved Ones

If someone you know seems to be struggling with a gaming problem, there are some practical ways you can help.

  • Talk without judgment: Admitting there's a problem is never easy. Start the conversation with empathy — not anger or blame.
  • Share a specific concern: Instead of saying "You game way too much," try: "Last week the bill money went on gaming — that's been worrying me."
  • Offer your support: Support them in setting limits or reaching out for help.
  • Set limits for yourself: Anyone supporting someone else through this needs to take care of their own mental health too.

Any family member concerned about a player can reach out to baj's support team, and we will take appropriate action accordingly.

7Minor Protection

Baj does not provide services to anyone under 18, without exception. This isn't just policy — it's our ethical responsibility.

  • Age Verification: Date of birth and ID verification are mandatory at registration.
  • Suspicious account: Age verification can be repeated at any time if there is any doubt.
  • Parental Controls: Parents can use third-party software to block baj on their child's device.
  • Report Abuse: If you suspect a minor is using baj, report it to support@baj-taka.com immediately.
Zero Tolerance Policy: If an underage account is identified, it will be closed immediately, all deposits will be refunded, and all associated data will be deleted.

8Get Help — You're Not Alone

Dealing with a gaming problem is hard, but it's not impossible. Reaching out for help takes courage. Both baj's support team and specialist services are here for you.

baj Live Support
Our trained support team is available via 24/7 live chat to listen and help you set limits.
Email Support
Email us at support@baj-taka.com. Full confidentiality is guaranteed. You'll receive a reply within 12 hours.
Self-Exclusion Request
If you need a break right now, reach out via live chat or email — it will be activated within 30 minutes.
Professional Counseling
If you'd like to speak with a problem gambling specialist, we can point you in the right direction.

9FAQs

Yes, reducing a limit or adding a new one takes effect immediately. However, increasing an existing limit is subject to a 24-hour cooldown period. This is intentional — to prevent limits from being raised on impulse.

Yes, any existing balance in your account can be withdrawn during self-exclusion. Only new deposits and betting are suspended. Contact our support team to process your withdrawal.

A Reality Check is a popup that appears at set intervals showing how long you've been playing and how much you've won or lost. You can choose intervals of 30, 60, or 90 minutes in your settings.

No. Once your self-exclusion period ends, you'll need to actively request account reactivation through our support team. It does not reopen automatically — this is a deliberate safeguard.

Generally no — limits can only be set by the account holder. However, if someone wishes to request self-exclusion on behalf of an account holder (such as a family member), our support team will review the situation and take appropriate action.

Start Gaming Responsibly Today

Register on baj and use our responsible gaming tools from day one. Play for fun, stay within your limits.

Register Now Log In
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