Find out how baj collects, stores, and protects your personal information — all explained in plain, straightforward terms.
This Privacy Policy applies to all services on the baj Taka platform — including the website, mobile browser version, and any future applications. It applies whether you are creating an account, playing games, or simply visiting the website.
Baj has developed this policy in compliance with applicable laws in Bangladesh and international data protection standards. We are committed to full transparency — you will always be informed before any of your data is collected or used.
Upholding this policy is both an ethical responsibility and a business commitment for us. You trust baj — and we are determined to honour that trust.
Baj collects two types of information — what you provide directly and what is generated automatically through your use of the platform.
| Data Type | When It Is Collected | Why It's Required |
|---|---|---|
| Name & Date of Birth | At Registration | To verify identity and confirm age |
| Mobile Number | At Registration | For OTP Verification & Security Alerts |
| Email Address | At Registration | Account Notifications & Password Reset |
| Address | During KYC Verification | For identity verification and legal compliance |
| National ID | If necessary | Age & Identity Verification |
| Payment Information | At the Time of Transaction | To process financial transactions |
Baj does not collect data without a reason. Every piece of information has a clear and legitimate purpose. The key reasons are outlined below:
All data collected on baj is stored securely on encrypted servers. Our data security team conducts regular access log reviews — any unusual access attempt is blocked immediately.
Access to our servers is restricted to authorized baj staff only, and strictly on a need-to-know basis — meaning no one will view your information unless there is a clear reason to do so.
Baj does not sell your personal information to any third party — that is our core commitment. However, limited information may be shared with partner organizations in certain specific circumstances where it is necessary to deliver our services.
| Partner Type | What Information Is Shared | Why |
|---|---|---|
| Payment Providers | Transaction Amount, User ID | To process your payment |
| Game Providers | Player ID (anonymized) | To manage game sessions |
| KYC Service Provider | Identity Documents (Encrypted) | To verify identity |
| Law Enforcement | As required by legal order | To assist with lawful investigations |
Baj uses cookies on its website. Cookies are small text files stored in your browser that help the website recognize you.
You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may prevent baj from functioning properly.
Baj does not retain your data longer than necessary. All data is kept while your account is active. Once your account is closed:
| Data Type | Retention Period | Reason |
|---|---|---|
| Transaction Records | 7 Years | To comply with financial regulations |
| KYC Documents | 5 Years | For Legal Compliance |
| Gaming Logs | 2 Years | For dispute resolution |
| Marketing Data | Immediate Deletion | Effective immediately upon unsubscribing |
| Communication History | 3 Years | For Support Reference |
Once the retention period expires, data is securely destroyed and cannot be recovered.
Every registered user on baj has the following rights over their personal data:
Baj strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.
Age verification is mandatory at registration. If an account is found to have been created by a minor, it will be suspended immediately and all associated data will be permanently deleted.
Baj may update this Privacy Policy when necessary. If changes are made, we will:
Continued use of baj after any changes takes effect will be considered acceptance of the updated policy. If you object to the changes, you may request that your account be closed.
For any privacy-related questions or concerns, please get in touch with us. Our dedicated Privacy Team will handle your matter with the utmost care.
| Contact Methods | Description | Response Time |
|---|---|---|
| Privacy Email | Privacy@baj-taka.com | Within 48 Hours |
| Live Chat | Platform Chat Button | Average 3–5 minutes |
| General Support | Support@baj-taka.com | Within 12 Hours |
A reference number will be issued once a complaint is submitted. If it remains unresolved within 30 days, the matter will be escalated to senior management.
Baj is committed to protecting your privacy at all times. Register with confidence and enjoy the best gaming experience in Bangladesh.